This item is to be purchased together with jewelry from Jadeite Galleria when buyer wish to conduct reputable third party lab testing with certification.
Typical working day for certification is 3-5 working days.
Shipment will start the next dat after certification has gotten. 😊
No cancellation upon purchase for of it as this involve third party and we process for it asap.
Should you required any further clarification or assistance, please do not hesitate to contact us.
Thank you. 😊
Shipping from Singapore
Processing time
1-2 business days
Estimated shipping times
- North America : 3 - 5 weeks
- Europe : 3 - 4 weeks
- Australia, New Zealand and Oceania : 3 - 4 weeks
- Asia Pacific : 2 - 4 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Do your shop has any additional shop policies other than Etsy's standard policies?
Additional Return & Exchange Policy
We accept return/exchange with following conditions applied
Please see full policy in our shop announcement.
Consent:
Contact seller within 3 days from the date of merchandise receipt.
Condition of items:
Item(s) for return/exchange shall be in Original & Unused condition with all associated packaging as delivered.
Returns/Exchange:
Ship items back with tracking number within 7 days from the date of merchandise receipt. Buyers are responsible for successful delivery of the return items.
Shipping:
No charges if the wrong item was delivered by seller.
Buyers are responsible for both ways of shipping costs + administrative fees of USD6 is applicable if the return/exchange was due to any other reason.
Wholesale availability
Available.